international shopping guide

:Before your purchase

 If you would like to register as a member (free of charge), complete the procedures found here: Member Registration Page.

Your password is very important. Please choose a password that others cannot easily guess.

 

:Choosing a product

 On the product details page, choose your color, size, and quantity any click the Add to cart button.

Note that products added to the shopping cart will be deleted automatically after a certain amount of time.

 

:Logging in

 Members are asked to log in before making purchases. Log in using the registered email address and password.

If you already are logged in, you may skip this page and advance to the next page.
If you are not yet registered, sign up on the Member Registration Page.

 

:Product prices and payment

 Please pay the price (including tax) shown on each item and the total shipping cost. 

The payment method can use a credit card(AMEX,JCB,MASTER,VISA),  Google pay, Apple pay,
All prices displayed on this site are consumption tax included.

 

:Shipping

Japan to Shipping charges are the same nationwide.
Shipping outside Japan is as follows.
Overseas shipping fee is 1,305 JPY-8190JPY (TAX INC).
*Custom duties may be charged depending on the destinaton country.

:If you are away when the product is delivered

If you are away when the product is delivered, the delivery company will leave a notice. You can have the product delivered by arranging a delivery time during the delivery period. If you do not contact the contact point indicated on the notice, or if your address information is unclear, the product will be returned automatically. Returned products will be handled and determined by Studio AR.Mour.

 

:If your order is not delivered

Please contact us if your order is not delivered during the period indicated above.

Contact information
E-mail：info@st-armour.com
Please provide your order number when contacting us.

 

:Exchanges and returns

Please note that no refunds can be made in the case of returns or refusal to accept an order due to personal reasons, such as wrong size, after the order completion email has been received. Exchanges or refunds will be accepted if the product delivered is not what you ordered or is defective for reasons attributable to us. Please notify us of the order number and details of the return or exchange at the contact information below within 7 days after delivery of the product. We will bear shipping costs in such a case.